Users report TV flow problems for the second day

Google says it is working to solve a problem that has left many ChromeCast users unable to watch the content on their TVs for the second day.

The technology giant says it has sold more than 100 meters of these devices all over the world across different generations, with problems that specifically affect the “second generation” model.

These Chromecasts owners have not been able to connect them to their TVs – which means that they cannot use broadcasting services like Netflix and YouTube on the big screen – while facing ChromeCast audio devices as well.

The company warned users not to try to repair the problem themselves by performing the factory reset for the affected devices In a post at the Google Nest Support Forum.

“Do not reset your device – we will keep you all updated when the repair is launched,” he says.

“If you have already reset your device in the factory, we will provide instructions to prepare your device as soon as possible.”

But many social media users suggested that Google’s advice has been very late for some of those who have already reset the affected Chromecasts.

Google user wrote on X. “The factory reset is literally the first thing I did when Chromecast stops working.”

“Google asks everyone not to reset the Chromecast Factory after hours when you are one of the most used repairs, honey,” Another said.

Google’s Chromecast devices are connected to TVs and allows users to broadcast content such as web and music wirelessly using a laptop or laptop.

It also provides the ability to display anything from inside a tab on its Chrome web browser.

Customers first began reporting problems that affect some Chromecasts and their ability to “throw” broadcast content from devices to TVs on Sunday evening.

Users trying to stream the content with alerts that the device cannot be approved, its connection failure, or that Chromecast itself is “unreliable”.

Google He said in August 2024 Chromecast will prevent its 11 -year -old device with a new Google TV, but he promised to support the current devices with updates.

According to a report issued by the registry, The problem may be caused by an expired certificate.

BBC asked Google to confirm whether this is already the case.